FAQs

Does Kaigacart Ship Worldwide?

Yes, Kaigacart offers free shipping across India. International shipping is available upon request and is charged additionally. For more details, please contact our team via email at support@kaigacart.com.

When Will My Order Ship?

Most orders are shipped within 2 business days and delivered within 7-10 working days across India. Each product is made fresh upon order to ensure a delightful shopping experience.

What Payment Options Do You Accept?

We accept a variety of payment methods including Payment Wallets, UPI, credit/debit cards, net banking. We value your preferred payment method and appreciate your choice to shop with us.

Is Checkout on Your Site Safe and Secure?

Rest assured, all purchases on our site are safe and secure. Our payment partners are highly reputable in India and provide top-tier security for all transactions.

How Much Will Shipping Cost?

Kaigacart offers free shipping on all orders within India. Enjoy your shopping!

What is Your Cancellation/Return Policy?

As all our prints are made to order, we do not accept returns or exchanges unless:

  • Product was shipped in the incorrect size.
  • Product was shipped on the incorrect paper type.
  • Product was shipped with the incorrect frame.
  • Product was delivered in a damaged condition.

If you encounter any of these issues, please contact us at support@kaigacart.com and include pictures of the delivered product. Requests for returns should be made within 2 days of delivery, and our team will arrange a pick-up.

How Do I Track My Order?

You can track your order by logging into your account on kaigacart.com. Customers receive notifications once their order is shipped. You can track your artwork on the shipping partner’s website.

How Can I Order a Custom Handmade Painting?

For custom handmade paintings, please fill out the form available on our website - form. This will help us understand your specific requirements and create a unique piece just for you.

How Do I Find a Specific Item from Your Catalogue?

Use the Search feature on kaigacart.com to find specific artworks. Enter related keywords, and you will be able to view your desired artwork.

How to Order Online?

Placing an order on kaigacart.com is easy. Browse our collections, add your favorite items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.

Can I Get a Discount for a Bulk Purchase?

For bulk purchases, please contact our customer support team - support@kaigacart.com. They will be happy to assist you in selecting your favorite wall art and canvas prints.

How Can I Contact Support?

Customer support is available Monday to Sunday, from 9 AM to 7 PM IST. Please allow 1-2 business days for a response. Inquiries made after business hours will be replied to on the next business day.

Contact Information