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As all our prints are made to order, we do not accept returns or exchanges unless:

• Product was shipped in the incorrect size.
• Product was shipped on the incorrect paper type.
• Product was shipped with the incorrect frame.
• Product was delivered in a damaged condition.

If you encounter any of these issues, please contact us at support@kaigacart.com and include pictures of the delivered product. Requests for returns should be made within 2 days of delivery, and our team will arrange a pick-up.

Canvas, a museum-grade fabric, is a superior medium compared to art paper. It absorbs color more effectively and captures art with unmatched precision. It's no wonder that all renowned paintings were created on canvas rather than paper.

1. What distinguishes premium canvas from standard canvas?

While both our premium and standard canvases are crafted to high standards, there are specific features that differentiate them, helping you select the perfect canvas for your artwork.

2. What are the features of the premium canvas?

Our premium canvas includes the following exceptional qualities:

• Acid-free fabric made from fresh white cotton: Ensures long-term preservation and durability of your art.
• Free from weaving defects and impurities: Provides a smooth, flawless painting surface.
• Ideal for portraiture and detailed artwork: Perfect for high-quality, detailed pieces.
• Triple acrylic priming for optimal paint hold and glide: Creates an excellent base for paint, enhancing the overall appearance.
• Optimal primer coating for flexibility and blocking: Ensures flexibility and excellent paint adhesion.
• Suitable for both oil and acrylic paints: Versatile for various types of paint.

3. What are the features of the standard canvas?

Our standard canvas is a great option for a variety of art projects, featuring:

• High-quality cotton fabric: Durable and reliable for everyday use.
• Minimal weaving defects and impurities: Provides a good surface for painting, suitable for most projects.
• Versatile for different applications: Ideal for both professional and hobbyist painters.
• Single layer of acrylic priming: Offers a solid base for paint, suitable for various artworks.
• Standard primer coating: Provides adequate blocking and flexibility for different painting techniques.
• Compatible with oil and acrylic paints: Ready for use with various paint mediums.

4. Which canvas should I choose for my project?

Choosing between premium and standard canvas depends on your specific needs:

• Opt for the premium canvas if you need a flawless surface, particularly for detailed and high-quality pieces like portraits.
• Opt for the standard canvas for general art projects where a high-quality yet cost-effective option is desired.

5. How do I care for my canvas paintings?

To maintain your canvas paintings, follow these tips:

• Avoid direct sunlight: Prolonged exposure can cause colors to fade.
• Maintain a stable environment: Extreme temperature and humidity changes can affect the canvas and paint.
• Dust regularly: Use a soft, dry cloth to gently remove dust from the surface.

6. Can I use both oil and acrylic paints on these canvases?

Yes, both our premium and standard canvases are designed to work well with oil and acrylic paints, giving you the flexibility to choose your preferred medium.

Matte art paper has a non-reflective, smooth texture, making it ideal for subtle colors, fine details, and soft textures. It's less prone to fingerprints. Glossy art paper features a shiny, vibrant finish that enhances bold colors and details, perfect for photos and digital art.

Gallery wrap artwork features a canvas stretched and secured around the sides of a wooden frame. The edges are painted or extend the main image, creating a clean, modern look without the need for a traditional frame.